For your own hygiene purposes, when you first try on your new swimwear, please do so over your own underwear. Please do not remove any labels until you are happy to keep the product(s).
We value your views and are confident of our product and service quality.
Firstly, do note the following are not entitled to any return and exchange policy.
- Items which are already exchanged items
- Priced-down items (eg: sale items, discounted items, items bought with coupon code, etc).
- Gift items.
- Combo Special items
- Used items
- Essential categories (eg: shampoo)
If you return a regular priced product for any reason, kindly note the following points:
- Item must be returned within 7 days of posting (within Singapore) or 21 days of posting (outside Singapore)
- Item must be in its original condition and original packing.
- Product Tags and Hygiene stickers must not be removed.
- Buyer will pay for the return postage.
- Any exchange product must be selected from the existing stock, and be of the same or higher value. Buyer will pay any difference in price.
- Refund will be sent via Paypal.
- Mail your item together with the Return Form which would be accompanied in your package. Return Address would be stated in the form.
- Water Mango Swimwear does not refund the cost of returning items.
- All returned items are inspected and if they are not in the same condition as when they were purchased, you will not be eligible for an exchange or refund.
Water Mango Swimwear reserves the rights to amend the above without any notification.